How do I buy Airtime?

Log in to your account Go to buy airtime Enter your phone number Enter the amount Submit and confirm with your pin  

How do I pay my bills using BOSS Money wallet?

Log in to your account Go to “More” Choose Pay for Utilities Choose your country Choose a service provider Enter the account number Enter th...

How much does it cost to use BOSS Money wallet services?

Downloading the BOSS Money wallet app is FREE Boss Money to BOSS Money wallet transactions are FREE Cash In from your number is FREE Purchas...

How do I send money to another BOSS Money wallet user?

Log in to your account Go to send money Enter receiver’s username Choose currency to send Choose currency to receive Enter the amount to sen...

Which USSD code should I use in my country?

Rwanda: dial *801*53# Uganda: dial *284*53# Kenya: dial *483*153#  

How do I add funds to my BOSS Money wallet account?

Adding funds is done by pulling funds from your mobile money account or bank account into the BOSS Money wallet app or on USSD, and you foll...

Is there a maximum limit on the amount I can store in my BOSS wallet?

There is no minimum amount that can be stored in your BOSS Money wallet. Regardless of the amount transacted, these are supported at no addi...

How do I exchange my money from one currency to another?

Log in to your account Select Exchange money Select the currency to exchange  Select the currency to receive Enter the amount to be exc...

After how long is a top-up reflected in my BOSS Money wallet account?

Top-ups through mobile money should be reflected in your wallet within a few seconds

How long does it take for a recipient to receive money through BOSS Money wallet?

Within seconds! Cash transfers are processed immediately and the recipient's account should be credited with the funds after validation.

Is there a minimum or maximum amount that I can transact?

Yes. These are the daily limits for both cashins and cashouts.RWF: 2MKES: 300kUGX: 7MTZS: 5MGHS: 20kZMW: 38kXOF: 1MXAF: 1M

Can I send or transfer money to someone who has not signed up for BOSS Money services?

Only registered users can send free BOSS Money to BOSS Money transactions. Sign up today! You can always send or pull money from mobile mone...

Can I fund my BOSS Money with multiple mobile money accounts on various networks?

Yes! You can pull money from any mobile money account in our supported countries.

Can I use my BOSS Money to buy or sell goods and services?

No, not at the moment.   

How can I get back my money when I sent it to the wrong number?

Unfortunately we cannot reverse transactions once they have been completed.  Kindly reach out to us for further assistance.