How do I add currency to my account?

Log in to your account Go to Add Currency Menu Select Add currency Choose the currency you want to add Click on Add currency and confirm wit...

The BOSS Money app does not open, what do I do?

Try restarting the app by closing it or uninstalling and reinstalling it. If the problem persists, please contact our Support team at suppor...

How does BOSS Money process currency exchanges?

Currency exchanges are made immediately at the market rate using an international payment network’s rate. 

Can I change my phone number linked to my BOSS Money wallet account?

You can change the mobile number by contacting our Support team. Once your identity has been reverified, your new number will be linked to y...

What should I do if I lose my phone?

Your BOSS Money is linked to your mobile phone number and not the device itself. In the unfortunate circumstance that you lose your mobile p...

How to recover a PIN code?

Customers using our app can reset their PIN through email or phone recovery. Alternatively, if you are using USSD only, please contact our S...

How do I change my PIN code?

Login in to your account Go to your profile Update profile Change password Enter current pin Enter and confirm new pin Submit  

How do I update my details in my account?

Please contact our Support team so we can assist you.

Can I refer a friend to use BOSS Money services?

Yes! We love referrals. Tell your friends and family to use BOSS Money wallet so that you can immediately start sending them money (and rece...